Terms of Service

Welcome to Popote Creatives Gigs®. By using our website, services, or platform, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our platform. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By accessing or using Popote Creatives Gigs® platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our services. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of the modified terms.

2. Description of Services

Popote Creatives Gigs® is a platform that connects businesses and individuals with creative professionals and virtual assistants. Our services include:

• Posting and browsing gigs and job opportunities
• Connecting clients with qualified creative professionals
• Providing a secure platform for communication and transactions
• Offering virtual assistant services across various categories
• Facilitating collaboration between clients and freelancers

3. User Accounts

3.1 Account Creation

To access certain features of our platform, you must create an account. You agree to provide accurate, complete, and current information during the registration process and to update this information as needed.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion, without notice, for any reason, including violation of these Terms of Service.

4. User Conduct

By using our platform, you agree to the following conduct guidelines:

• Lawful Use: You will not use the platform for any unlawful or prohibited purpose.
• Respectful Communication: You will treat all users with respect and professionalism.
• Accurate Information: You will provide accurate and truthful information in your profile and listings.
• No Spam: You will not send unsolicited messages or spam to other users.
• No Fraud: You will not engage in fraudulent or deceptive activities.
• Intellectual Property: You will not infringe on the intellectual property rights of others.
• No Harassment: You will not harass, threaten, or intimidate other users.
• No Malicious Code: You will not introduce viruses, malware, or other harmful code.

5. Gigs and Listings

5.1 Posting Gigs

Users may post gigs and job listings on the platform. You agree that:

• Listings must be accurate and complete.
• You have the right to post the listing and offer the services described.
• You will not post misleading or deceptive listings.
• You will comply with all applicable laws and regulations.
• You are responsible for the content of your listings.

5.2 Gig Content

We reserve the right to remove or modify any gig listing that violates these terms or is deemed inappropriate. We do not guarantee the accuracy or quality of gig listings.

5.3 Prohibited Gigs

The following types of gigs are prohibited on our platform:

• Illegal activities or services
• Adult or explicit content
• Hate speech or discriminatory content
• Scams or fraudulent services
• Content that infringes on intellectual property
• Services that require licensing without proper credentials

6. Payments and Transactions

6.1 Payment Processing

Payments for gigs are processed through our secure third-party payment processors. By using our platform, you agree to the terms and conditions of our payment processors.

6.2 Fees

We may charge fees for certain services, such as posting premium gigs or using enhanced features. All fees will be clearly disclosed before you incur them.

6.3 Refunds

Refunds are handled on a case-by-case basis. Please contact us directly to request a refund or resolve payment disputes.

7. Intellectual Property

7.1 Our Intellectual Property

All content on our platform, including text, graphics, logos, designs, and software, is the property of Popote Creatives Gigs® and is protected by copyright, trademark, and other intellectual property laws.

7.2 User Content

By posting content on our platform, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content in connection with our services. You retain ownership of your content.

7.3 Copyright Infringement

We respect the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us with the relevant details.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

9. Disclaimer of Warranties

Our platform and services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law, Popote Creatives Gigs® and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from or related to your use of our platform.

11. Indemnification

You agree to indemnify, defend, and hold harmless Popote Creatives Gigs® and its affiliates from and against any and all claims, liabilities, damages, losses, and expenses arising from your use of our platform or violation of these Terms of Service.

12. Termination

We may terminate or suspend your access to our platform at any time, with or without cause, and with or without notice. Upon termination, your right to use the platform will cease immediately.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

14. Dispute Resolution

We encourage users to resolve disputes directly with each other. If a dispute cannot be resolved, we may assist in mediation. If mediation fails, the dispute shall be resolved through binding arbitration in accordance with Kenyan law.

15. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. We will notify you of any material changes by posting the updated terms on this page with a new "Last Updated" date.

16. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

• Email: talk2us@popoteprinters.co.ke
• Phone: +254 715 560 734
• Address: Delta Towers, Waiyaki Way, Westlands, Nairobi, Kenya